I have been here twice now and the women I have met are lovely! Always have on a lovely friendly smile and everyone greets me. I was nervous at first but they made me feel comfortable and relaxed. I am apart of the tattoo removal deal, I have been to many other companies who I never went back to. However, the tattoo removal woman here is brilliant! Always makes me smile! I always return! I have recommended to friends and family! Absolutely brilliant!